Motorcycle company Harley-Davidson are shaking-up the New Year with the release of their newly enhanced 2019 bike line-up.
With the expected arrival of the newly reloaded range of motorcycles, some of which already on Maltese shores and enjoyed by Harley fans, local Harley-Davidson dealer FAPI Motors Ltd., has eagerly continued the upgrade of their staff training so that they are better placed to handle, repair and maintain all motorcycles to the highest professional standard.
FAPI Motors recognises the cultural importance, classical appeal and the loyal biker community behind the legendary brand, and thus always strives to provide the best possible customer experience and after-sales support. It was for this reason that the company dispatched one of their service technicians to an official Harley-Davidson workshop in Holland.
Mr. Jonathan Pandolfino, friendly known in the biking community as “Panz”, as Fapi Motors’ mechanic happily accepted this training opportunity representing Harley-Davidson in Malta. The course began with a presentation of the new digitalised repair manuals through the ‘Digital Tech 2’, soon to become the new user-friendly standard for all types of Harley-Davidson manuals. Mr. Pandolfino was then tasked to work on the Harley-Davidson Evolution®, four-lobe, gear driven camshaft engine and the Harley Davidson 60° SOHC V-twin, water-cooled Revolution engine dubbed the Revolution X™. Since the engines differ on key areas of performance it was imperative that adequate training is carried out on each engine to distinguish between their distinct and intricate components. The Evolution® engine, features an air-and-oil cooled engine is used in Sportster® range models On the other hand, the Revolution X™ engine is equipped with a liquid-cooled mechanism and is found in the Street® models.
When asked to comment about his experience, Mr. Pandolfino reported: “The whole experience was a fundamental learning curve for me, and I believe that I am now better equipped to handle a wider variety of after-sales services. Working with Harley-Davidson motorbikes is always a pleasure and we fully understand the value that the Harley-Davidson community places on after-sales and technical services.”
For more information about Harley-Davidson or FAPI Motors, contact us on (+356) 7900 1019, on info@FapiMotors.com, or visit our showroom at Focus Building, Mdina Road, Attard ATD9037. FAPI Motors is a Mobility Business Unit within Famalco | Building Businesses.